Thank you for reaching out to us regarding the service issue with your TST Kiosk. We apologize for any inconvenience caused and want to assure you that we will promptly address and resolve the problem. If you have any further questions or need immediate assistance, please don’t hesitate to contact Raj Kumar, IT Manager, at 707-526-6655 ext. 1. We appreciate your continued partnership and look forward to resolving the issue to your satisfaction.